×
  • Home
  • My account
  • Cart
  • Contact us
  • Angleščina
  • Reseller
  • Organic cookies
  • Food
  • Chew snacks
  • Drinks
  • Special treats
  • Other
  • Sale
  • Bio cookies
  • Fish cookies
  • Meat cookies
  • Veggie cookies
  • Diet cookies
  • Christmas
  • Birthday
  • Valentine’s day
  • Easter
  • Summer
  • Halloween
  • Toys
  • Care
  • Equipment
  • Accessories
  • Gift coupon
  • Hov-Hov packages

Phone

+386 51 866 881

Reseller

Search

  • My account
  • Wishlist
  • English
  • Slovenian
0
Dog Bakery Hov-Hov
  • Organic cookies
    • Bio cookies
    • Fish cookies
    • Meat cookies
    • Veggie cookies
    • Diet cookies
    • Cat cookies
  • Treats & drinks
    • Special treats
    • Chew snacks
    • Drinks
  • Food
    • Dry food
    • Wet food
    • Treats
    • Cat food
  • Special treats
    • Birthday
    • Valentine’s day
    • Easter
    • Summer
    • Halloween
    • Christmas
  • Other
    • Toys
    • Care
    • Equipment
    • Accessories
    • Gift coupon
    • Hov-Hov packages
  • Products on sale

Shipping & returns

Home / Shipping & returns

Shipping

We can ship to virtually any address in the world (outside of Europe please contact us to calculate for a shipping price).

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Normally we ship from 1 day – 2 days depends on products. When you order we will let you know about time and delivery. If you are not happy with delivery time or anything else we will refund your 100% money same day. As soon as we ship we will send you a tracking number.

Costs for the shipping are calculated based on the weight.

If you have any question just send us an email on sales@hovhovdogbakery.com.

Returns policy

You may return most new, unopened items within 10 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 7 days of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Contact information

  • Trzaska cesta 53b, 2000 Maribor, Slovenia
  • info@pasjapekarna.com
  • +386 51 866 881

Our Company

  • Our story
  • Hov-Hov in media
  • Contact us
  • Privacy policy
  • Terms & conditions
  • Reseller

Information

  • Shops locations
  • Where to buy?
  • Dog cakes pickup
  • Shipping & returns
  • Payment methods

    Subscribe
    to receive special offers

    • Copyright © 2021 N2B d.o.o. | Voucher | Developed by eAvio d.o.o.

    Contact us
    Dog Bakery Hov-Hov uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. ACCEPT
    Privacy & Cookies Policy

    Privacy Overview

    To spletno mesto uporablja piškotke za izboljšanje vaše izkušnje med brskanjem po spletnem mestu. Piškotki, ki so potrebni za delovanje osnovnih funkcionalnosti spletnega mesta se shranijo v brskalniku. Uporabljamo pa tudi piškotke drugih proizvajalcev, ki nam pomagajo analizirati in razumeti, kako uporabljate to spletno mesto. Ti piškotki bodo shranjeni v vašem brskalniku samo z vašim soglasjem. Prav tako imate možnost, da se od teh piškotkov odjavite. Vendar lahko izklop nekaterih piškotkov vpliva na vašo izkušnjo brskanja.
    Necessary
    Always Enabled

    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

    Non-necessary

    Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

    TIME FOR A TREAT?

    Discover Hov – Hov Dog Bakery natural snacks on SALE!

    Shop now